Coffee machine servicing and repairs
Espresso Coffee Machine Repairs – Locally (North Shore, Auckland) & New Zealand wide. Generally commercial machines are serviced on-site; work on domestic machines is carried out at our workshop.
Professional Service
Our expert team of technicians service over 250 coffee machines and grinders every year
Free Coffee
Complimentary barista made coffee when you drop off your machine.
No Hidden Costs
Receive a quote before you commit to any repairs.
Coffee. Service. Simple.
OUR SERVICE
We follow a strict stepped process as part of our service regime. It includes:
- Diagnostic testing to determine the condition of your machine
- An assessment of the labour and parts for the repair work required
- Provision of a cost estimate and a discussion about our service recommendations
- Carrying out the work required to repair your machine
DIAGNOSTIC TESTING
We conduct diagnostic testing on all machines, prior to undertaking any service work. We also carry out this testing to determine whether or not the cost of repairs is more than the value of the machine. You will be contacted prior to any work being done and given a cost estimate for the proposed service work. Only when you agree on the cost of the repairs do we carry out the service.
There is a one-off cost of $125.00+GST for diagnostic testing, included in the cost estimate when repairs are carried out.
Got a question about your machine?
Give us a call! One of our friendly staff would be happy to help.
FAQS
We service the following espresso machines. If you can’t find your machine on the list, don’t worry – give us a call – usually if we can sort the parts we can repair the machine.
- Astoria CMA
- Bezzera
- BFC
- Brasilia
- Carimali
- Cimbali
- Dalla Corte
- ECM
- Elektra
- Faema
- Gaggia
- Grimac
- Isomac
- Kees van der Westen
- Magister
- Marcfi-Ancas
- Marzocco
- La Nuova Era
- Nuova Simonelli
- Pavoni
- Promac
- Rancilio
- Rocket
- San Marco
- San Marino
- Scala
- Unic
- Vibiemme
- Wega
We aim to have your machine back to you within 5 business days, if not before, assuming the necessary parts are readily available.
Every machine is different, and because we don’t know the extent of the repairs until we take a look at your machine we don’t offer fixed prices. Once we run diagnostic testing we will provide you with a quote before any work is undertaken.
Unfortunately we do not service capsule or automatic bean to cup machines.
We service all commercial and select domestic grinders. To find out if your grinder qualifies please contact us.
We service machines on-site and in our workshop. If your cafe or business has an emergency breakdown please give us a call and we will send out one of our friendly technicians. Please note we have a call out fee of $80 + GST within 20km of our workshop.
book online
For all service enquiries please fill out the form below and we will be in touch shortly. If you have an emergency please give us a call.
What our amazing clients have to say about us
This would be the very best customer service I have ever had. Atlas identified and fixed the issue with my 10 year old coffee machine straight away. I have used other service places over the years and Atlas is by far the best. Thankyou to the whole team; and your barista for sharing his knowledge on what makes a great cup of coffee."
Jenny Elliott
I have had several interactions over several years with Atlas Power Coffee particularly with repair and servicing of our home expresso machine. Always helpful and done to a high standard. ( thanks Micki! ) We decided to update our machine and Mark guided us to a very nice ECM one with modern features. A big improvement. My thanks to Atlas Power Coffee."
Gary Cullen
We have used Atlas to repair our 15 year old coffee machine for the last few years and these guys know their stuff! Most recently they replaced the element and the pump and our machine is better than new. Cannot speak highly enough of their service and knowledge. I have used quite a few different service companies over the years and by comparison these guys rock! Stay safe, keep the caffeine flowing.
Bret Gower
I entrusted the team at Atlas Power coffee to help with the restoration of my 1960s Faema Lambro lever espresso machine and they did a fantastic job for a fair price. They got what I was after straight away and helped bring it back to life with a few sympathetic modern improvements. I couldn’t be happier with the way it turned out and would recommend them to anyone.
Daniel Billington
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